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About the Help Desk

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281.425.MYLC(6952) — Moler Hall — Room 102
helpdesk@lee.edu

Help Desk Services

  • Blackboard student and staff support
  • Support for the campus' 75 computer labs
  • Outlook email support for students and staff members
  • Student/employee tech xupport
  • Microsoft Office support for student and staff computers, laptops, printers, scanners, and fax tech support
  • Student email access and 24/7 support
  • Remote staff capabilities with VPN support
  • Network operations and support
  • Telecommunications support
  • Assist with wifi access and connectivity
  • Service Now requests and work order incidents
  • Student, financial, human resources, procurement, facilities, instructional, library, and other systems tech support.
  • Provide security to our devices through continued network upgrades
  • The Instructional Media Department provides audiovisual and digital media equipment support for instruction and administrative purposes on campus
  • Loan equipment such as video cameras, projectors, and audio setups as needed for meetings/training
  • Assist with forgotten passwords and passwords reset
  • Technology training, questions and troubleshooting support